Common questions

How do I book a visit?

Use the Book Now page to choose a service, pick a date and time, tell us about your pet, and submit your request. You'll hear back once it's reviewed.

How far in advance should I book?

As much notice as you can give us — at least a few days is ideal, especially for busier weekends.

What payment methods do you accept?

Cash or Venmo. Payments are reviewed and confirmed by Bennett's dad.

When do I pay?

Payment is due at or before the visit, unless otherwise arranged.

Who approves my booking?

Every booking is reviewed and approved by Bennett's dad before it's confirmed — not just Bennett alone.

Is my pet's information kept private?

Yes. Vaccination records and pet details are kept securely and are never made public.

What kinds of pets do you care for?

Dogs and other mainstream household pets like cats. We don't currently handle exotic animals.

Do you administer medication or offer overnight stays?

No, not at this time — see our Services page for exactly what's offered.

What's your cancellation policy?

Full refund for cancellations more than 48 hours out, 50% for 24–48 hours, and no refund for less than 24 hours' notice. See the full policy on our Waivers & Agreements page.